Valid ID of authorized recipient
Valid ID of Customer who placed the order
Signed authorization letter
If any or all of the above mentioned requirements are missing, we will not release or leave the package and we may leave a failed delivery card with contact details and/or instructions for re-delivery at a later date.
Shipping fees for orders:
- P99 for Metro Manila for the first 3kgs, additional P35/kg for succeeding kilograms.
- P199 for Provinces for the first 3kgs, additional P75/kg for succeeding kilograms.
- FREE for orders of P1,000 or more for orders shipped within the Philippines.
- International shipping rates may be viewed here: INTERNATIONAL RATES. Please note that it may take 4 - 6 weeks for international orders to arrive
You will be sent an email upon dispatch from our warehouse in order to inform you that your package is on its way to the shipping address you specified upon checkout.
Estimated Shipping Time:
Metro Manila– 3-5 Business Days
Provincial – 5-7 Business Days
In the event that a defective, incomplete, or damaged item was delivered, you may contact our Customer Service via email at [email protected]